Knowledge Base
Providing 24/7 VoIP Support and Unmatched Customer Service
Lighthouse Communications is available to resolve issues, make changes, and assist in training when you need us and at a moment’s notice! Our below knowledge base contains documentation that can help answer many of your questions about using Total Voice.
Providing the Tools You Need to Collaborate, Call, Text and More!
Whether you’re using the web client, smartphone app, Windows desktop app or a deskphone, Lighthouse Communications Total Voice is customized with features that meet your needs and can grow with your company. Sync up with co-workers for higher levels of efficiency and productivity in the office, and benefit from inbuilt contact center tools to boost customer satisfaction.
Free Desktop Apps
Use your desktop or laptop with a headset as your phone! Connect straight from your browser or desktop app. From this one interface, you can easily make calls, view the status of colleagues, hold a video conference, and communicate with customers via voice, live chat, text, and Facebook messaging.
Free Smartphone Apps
There’s no need to use your personal mobile number for business calls anymore. Take your office communications with you wherever you go no matter the destination. Access the company phonebook, make and receive calls, chat with colleagues, attend to customers with website live chat and hold a video conference from the palm of your hand.
Video Web Conferencing
Our powerful video web conferencing solution allows for effective, face to face communication and collaboration with colleagues and customers no matter where they are. Your invitees can seamlessly join meetings with absolutely no login or sign up. All they need is your meeting link, Chrome, or Firefox to join in-browser, or one of the free apps for Android or iOS.
Lighthouse Communications Leads the Way…
Lighthouse Communications Proudly Serves Eastern PA, NJ, and the Delaware Valley