As a business owner, making your company’s communication easy, flexible, and efficient should be one of your top priorities. Effective communication not only with your clients but also among your team members, can have a significant impact on the continued growth and success of your business. This is why it’s imperative to find a VoIP provider that offers the support and solutions you need.
Although it might be tempting to opt for a nationwide VoIP provider, there are many perks that come from working with a local provider that giant telecommunications companies simply can’t compete with. So why should you choose a local VoIP provider over a nationwide company? Here are the top 5 benefits of working with a local VoIP provider like Lighthouse Communications:
1. Competitive Prices
Although large, big-box companies are often known for offering competitive prices, when it comes to telecommunications services, this is often not the case. With a local provider, you are able to save money by paying one price for everything bundled together. National companies typically charge extra for additional features, local VoIP providers offer better rates with equal or better quality services. At Lighthouse Communications we offer an all-inclusive Total Voice pricing solution, with no extra costs for the features your business needs.
2. Help with Installation
Hoping to avoid a messy and hands-on installation process? While nationwide providers generally require you to install your own VoIP equipment, local VoIP providers not only offer equipment installation but also provide on-site training and assistance as you need it.
3. Complete Telecommunications Solution
While nationwide providers often offer some additional services (such as PBX and SIP trunking), they rarely provide a complete telecommunications solution, leaving you to figure out how to coordinate with your internet provider, cabling company, and data provider to make your VoIP system work. This is another reason why choosing to work with a local VoIP provider is advantageous–they’ll provide a complete telecommunications solution.
4. Accessible Customer Service
Oftentimes when you choose to work with a large company, the customer service simply doesn’t compare with the experience you’ll get when you work with a local company. Many nationwide providers outsource their customer service, which can be frustrating when you’re experiencing a technical problem and want to minimize disruptions to your business flow. With a local VoIP provider like Lighthouse Communications, you’ll have access to a local customer service representative on the other end of the line when you need it.
5. Quick Assistance
Another advantage of working with a local VoIP provider is that you’ll have access to technical assistance when you need it. Local VoIP providers can come to your location to provide needed maintenance or address any equipment malfunctions. Rather than having to explain the issue over the phone or trying to troubleshoot the problem yourself, local VoIP providers frequently offer same-day repair services. Lighthouse Communications and other local providers are also more hands-on and are able to assist in setting up additional features as your company grows.
Work With a Local VoIP Provider Today!
Effective communication is essential for your business’s success in today’s increasingly digital climate, so it’s important to choose a VoIP provider that can offer the high-quality services and support you need. At Lighthouse Communications, we offer custom VoIP cloud-based communication solutions to the Pennsylvania, New Jersey, and Delaware Valley areas. Reach out to us today for a free consultation and to create a solution that will help your business thrive.
