Do Business Anywhere and Anytime…
Flexible VoIP Features to Fit Your Unique Business Needs
Our Total Voice VoIP features utilize the latest technology for collaboration, customer service and remote work for all industries and on any device. Do business anywhere and anytime with voice calling, audio and video web conferencing, chat, text messaging, and more!
VoIP Features
With innovative VoIP features that improve productivity and performance, your customized Total Voice solution will unify your business communications, empower employees, and reduce costs.
| PBX FEATURES: | Professional Plan | Enterprise Plan |
| Add Unlimited Extensions | ||
| SIP Trunks | ||
| Receive Voice Mail via Email | ||
| Call Transfers (Blind & Attendant) | ||
| Hold w/ MOH included or Custom Music on Hold | ||
| Intercom / Paging | ||
| Call Parking / Pickup | ||
| Busy Lamp Field (BLF) | ||
| Easy Backup and Restore | ||
| Microsoft Azure | ||
| Voicemail | ||
| Voicemail Transcription | ||
| Call Flow Designer | ||
| Hot Desking | ||
| Scheduled Restore | ||
| Connect Remote Offices (Bridges) | ||
| Call Recording Restrictions (Start/Stop) | — | |
| Skill-Based Routing | — | |
| Customize IP Phone Logo | — | |
| Inbuilt Failover | — | |
| OFFICE PRODUCTIVITY: | Professional Plan | Enterprise Plan |
| Headset Integration | ||
| Auto Attendant / Digital Receptionist | ||
| Ring Extension & Mobile Simultaneously | ||
| IP Desk Phone Integration | ||
| Manage IP Phones Network Wide | ||
| Apps: Web Client, iOS, Android, Windows, Mac | ||
| Directory (Company & Private Phonebook) | ||
| Sync with Office 365 (Users’ Phonebook) | ||
| Call Query against DB & CRM | ||
| Web Conference Dial-In | ||
| Web Conferencing (Polls, PDF-Share, Screen Share, Remote Assist & Record) | ||
| CALL CENTER FEATURES: | Professional Plan | Enterprise Plan |
| Call Logging | ||
| Click2Call | ||
| Click2Talk | ||
| Click2Meet | ||
| Website Live Chat and Talk | ||
| Call Queue Group Rights Management | ||
| CRM Integration | ||
| Sync with Office 365 (Azure AD) | ||
| Call Queuing | ||
| Real-Time Statistics & Monitoring | ||
| Supervisor Agent Status Override | ||
| Switchboard | ||
| Wallboard | ||
| Call & Queue Reporting | ||
| Call Recording Transcription and Search | ||
| Barge In / Listen In / Whisper |
Why Schedule a Free Onsite Live Demo?
See VoIP Features in Action!
You wouldn’t buy a car without a test drive. So why would you buy a business phone system without doing the same?
Experience Total Voice live at your location!
During your free onsite live demonstration, Lighthouse Communications will demonstrate VoIP features such as answering and transferring calls, video and web conferencing and much more. In addition, we will review CRM software integration and call center reporting along with our desktop and mobile apps integration.
Take a Total Voice test drive and find out how we can streamline your business communications and save you money!
Find Out Why Lighthouse Communications is the Obvious Choice!
With our all-inclusive Total Voice pricing solution, your business can save hundreds or even thousands of dollars on your monthly phone bill.
Lighthouse Communications Leads the Way…
Lighthouse Communications Proudly Serves Eastern PA, NJ, and the Delaware Valley
