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Flexible VoIP Features
to Fit the Unique Needs of Your Bucks County Area Business

Our Total Voice features utilize the latest 3CX technology for collaboration, customer service, and remote work for all industries and on any device.

Flexible VoIP Features
Do Business Anywhere at Anytime
Remote Enable Your Employees!
Stay Connected AnywhereStay Connected Anywhere

Total Voice is built for mobility. Keep your team connected and productive anywhere with 3CX, iOS, Web, and Android apps.

Video ConferencingVideo Conferencing

Enjoy free video conferencing with no need for apps, downloads, or registrations. Say NO to costly per‑user plans!

Use Your Office NumberUse Your Office Number

Make and receive calls from anywhere using your office number, keeping business "strictly business".

Windows AppsWindows Apps

The #1 Windows softphone app includes features like Click2Call and headset support. Manage your calls directly from your desktop.

The #1 Mobile VoIP Apps for iOS, Android & Web
The #1 Mobile VoIP Apps for iOS, Android & Web
Mobile & Flexible

Reduce travel costs. Choose face-to-face video meetings for better communication and business relationships.
Which CRM Systems Do You Use?

With Total Voice, there are many pre‑tested integrations with all the major industry players, including Zoho, Salesforce, Hubspot, Vtiger, and many more.
3CX CRM Integration Opens Up Customer Name & Record and More
3CX CRM Integration Opens Up Customer Name & Record, and More
Know Who CallsKnow Who Calls

Know who's calling and have the customer record open before picking up the phone. Work smarter to assist customers better.

Save Customer TimeSave Customer Time

Skip the name-spelling step and move directly to assisting customers. A quicker and smoother experience boosts customer satisfaction.


Launch single-click calls from your CRM. Save agents time by auto-populating customer records, creating new contact entries for new leads, and call journaling.

Microsoft 365 Integration Made Easy

Unlike most other Unified Communications phone systems, Lighthouse does not charge our Bucks County, PA area clients on a monthly user basis. Instead, we include it in Total Voice. Microsoft 365 Integration + 3CX has been chosen by over 100,000 companies and counting.
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Sync MS 365 UsersSync MS 365 Users

Auto-create extensions by syncing MS 365 users with 3CX. Remove the need for manual entry, saving time and reducing errors.

Click2Call from MS 365Click2Call from MS 365

Launch calls directly from the MS 365 interface with the 3CX Click2Call functionality.

Sync Calendar EntriesSync Calendar Entries

Microsoft 365 calendar entries auto-update your 3CX status. If you're away or in a meeting, your 3CX status will reflect that.

Easy to Manage Call Center

No Per-Agent Pricing

Forget per-agent per-month pricing. Let anybody in your Bucks County, PA area company help answer customer calls.

Never Miss a Call

Advanced call queue strategies, agent dashboard, and SLA for agents and managers at your Bucks County company.

Easy to Manage Call Center

Dashboards and Wallboards

Monitor and manage agent status and active calls. It also lets managers and agents see key call statistics at a glance.

Manage Your Own Call Center and Save

Easily configure queue strategies, dashboards, call recording, and system management. Retain complete control of your data and save yourself thousands in the process.

Manage Your Own Call Center and Save

Know Who's Calling

Your Total Voice Solution will search the caller ID in your CRM to bring their data record up, saving your agents a ton of time.

Bucks County, PA Area Customers Prefer 3CX Contact Center Software!
Bucks County, PA Customers Prefer 3CX Contact Center Software

Cut costs and streamline communications with our #1 Business VoIP Contact Center Software! Get chat, text, video, unlimited extensions, and much more.
Work Smart in Bucks County, PAWork Smart

Ensure targets are met by using call and chat reports. Monitor performance with login history and call/chat stats to keep track of daily operations. Use a Switchboard for real-time queue monitoring and a Wallboard to display stats.

Easy Call Management in Bucks County, PAEasy Call Management

With easy-to-set-up IVR menus and call queues, managing calls is easy. Create voice apps to automate repetitive tasks. Keep your callers updated with queue announcements. During busy times, use the callback option.

Quality Monitoring in Bucks County, PAQuality Monitoring

Ensure compliance and maintain high-quality service by recording your calls. Use the Listen in and Whisper features to train your staff in real-time. If needed, use Barge in to take over. Make sure that every interaction is up to standard.

Connect with Facebook, WhatsApp, SMS, and Live

Zero Cost Solution

Why pay for a live chat solution when you can get it for free? And it's not just live chat; Voice and WhatsApp are included for free too.

Switch Up to a Call

Switch to a free live audio call or video directly from the browser when a chat won't do.

Connect with Facebook, WhatsApp, SMS, and Live

Connect with Facebook, WhatsApp, SMS, and Live

Customer History

Live chat is a popular way to connect with customers. Delight them with history and details that even they've forgotten with their contact records.

Team Collaboration

Our Total Voice solution is built around your entire team. Everyone is included and connected, not just live chat agents.

Total Voice 3CX Professional Feature List
Main Features
Unlimited Extensions (No Per User Pricing)
Phone Directory
Headset Integration
Call Parking / Pickup
Call Logging
Ring Groups
Auto Attendant
Inbuilt SBC for Offsite Phones
BF Busy Lamp Field
Multi‑Level IVR
Voicemail Transcription
Intercom / Paging / PA Announcements
VMware / Hyper-V / KVM
MS 365 Integration
Video Conferencing
3CX Link
PDF Sharing
Screen Sharing
Remote Assistance
YouTube Integration
Windows and Web Client
iOS and Android Mobile Apps
Live Chat & Messaging
Live Chat
"3CX Talk" Link
WhatsApp Integration
Facebook Integration
Chat Reports
Call Center Features
Call Queues
Call Recording
SLA Alerting
Barge In / Listen In / Whisper
Call Reports
CRM Integration
Enterprise Features
Hot Desking
Scheduled Restore
Connect Remote Offices (Bridges)
Contact Information

Lighthouse Communications, LLC 2370 York Rd #617
Jamison, PA 18929

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